Terms and Conditions

1. Introduction

Welcome to Eufora Salon and Spa. By booking an appointment or utilizing our services, you agree to the following terms and conditions. Please read them carefully.

2. Appointments and Cancellations

Booking: We recommend booking in advance to secure your preferred time and stylist/therapist.

Cancellations: We respectfully request at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.

Arrival: Please arrive 10-15 minutes prior to your scheduled appointment to allow time for check-in and preparation. Late arrivals may result in a shortened service time to accommodate the next guest.

3. Health and Safety

Medical Conditions: Please inform our staff of any medical conditions, allergies, or injuries prior to your service, as certain treatments may not be recommended.

Right to Refuse Service: We reserve the right to refuse service to anyone demonstrating inappropriate behavior or if a treatment poses a health risk to the guest or staff.

4. Payments and Refunds

Pricing: All prices are subject to change without prior notice.

Refunds: Services rendered are non-refundable. If you are unsatisfied with a service, please contact our management team within 48 hours, and we will do our best to address your concerns. Retail products may be exchanged within 7 days of purchase if unopened and accompanied by a receipt.

5. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Goa, India. Any disputes arising shall be subject to the exclusive jurisdiction of the local courts.

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Privacy Policy

1. Information We Collect

At Eufora Salon and Spa, we collect personal information to provide you with the best possible service. This may include:

• Contact details (name, phone number, email address)
• Service history and product preferences
• Relevant health information (allergies, sensitivities) provided voluntarily to ensure safe treatments

2. How We Use Your Information

We use the collected information for the following purposes:

• To schedule, confirm, and manage your appointments
• To tailor our services to your specific needs and preferences
• To process payments and send receipts
• To communicate promotional offers, updates, or newsletters (you may opt out at any time)

3. Data Protection and Security

We take the security of your personal data seriously. We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, disclosure, or alteration.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers (such as booking software platforms or payment processors) strictly for the purpose of operating our business, provided they agree to keep this information confidential.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to our management team, led by Taruna Makhija, directly at the salon or via our official contact channels.